Talk Morgan Forums Morgan Sports Cars Morgan Plus Four, Supersport & Plus Six (CX & CXV Generation Vehicles) Safety Recall - Brakes

Totally agree, my car arrived late October so extension is 3 winter months. Worries me that they have little confidence in their own product.

Agreed, may have considerable value for failed radiators just outside the original period

I don’t think you can turn it down. That is what you get. My point is what value is it if it’s in the Winter months when it’s hardly being used?

I'd be very surprised if they don't take a flexible approach once they have sorted these immediate 2 problems out.

An upgrade to the best quality seats for the early CX adopters would be a good start.

Maybe a few free extras as a goodwill gesture to the new or expectant PATIENT owners.

In my experience Morgan don’t give anything away. If they do it’ll be a first.

For the first time I’m glad my Plus Four won’t be built until next year - I’ve been patiently waiting for 18 months and counting since I out my deposit down. Maybe they’ll have this major crap totally sorted and I’ll get a relatively reliable one! I still go in the configurator once every week or so and play with my build. Here I am in the high desert of California near Joshua Tree patiently waiting . . .

15% of Plus Six destroyed in (mainly single vehicle?) accidents....that won't do Morgan's claim that most of their historic production is still running....and it could make the early 911 look safe!

You are so right.

Here’s an example: I paid Morgan £1500 to collect my car and strengthen the lower wishbone connections on my M3W (a known cracking point). It was delivered back and they hadn’t repainted the weld area which was already rusting (where is their QC?). After a discussion I offered to repaint them myself as they refused to collect it again (even though I had paid for this the first time) and they would send the paint they recommend. After two weeks off the road, nothing arrived (they never sent it) so I bought the paint myself. Morgan plain refused to reimburse me the £30 cost of the paint. QED.

I think I can beat that at least for penny pinching. I bought a 12 plate 3 wheeler about 18 months ago. On removing the fuse box cover early last year I realised there was no Fuse Label anywhere to be seen. I contacted them and yes they had some so as I live close I drove in and picked it up from the service department when I was told some early ones didn't have them. The charge was £3.25 plus vat for something that should have been on the car anyway. What good is a fuse box without a diagram telling you what each fuse is? I was told they would put the charge on the service that was already booked in for a few weeks later. I honestly didn't expect them to but hey prestp when I got the bill which was £1,320 plus vat cos other things needed attention it was there - M3W Fuse Label £3.25 plus VAT. So funny to even think Morgan are thinking of, never mind going to be, upgrading anything for free. I hope they do but not a chance is my opinion.

Mind you Jonathan, there is the story of my £15 Porsche key fob replacement …..


Morgan Economics -

Fuse label ( £3.25) = customer satisfaction (priceless)

General Auto Industry Economics -

Every disillusioned customer tells 10 people = We can make 6 million Brits unhappy before it becomes a problem, add in export and it never does!