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Joined: Mar 2007
Posts: 2,030 Likes: 10
Sir S1'a'lot Talk Morgan Expert
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Sir S1'a'lot Talk Morgan Expert
Joined: Mar 2007
Posts: 2,030 Likes: 10 |
Sadly it's a story which seems to repeat with each model. There's usually an unexpected element, but the underlying cause is evolving engineering faults (e.g. M3W chassis/CX Radiator), or incomplete development, (e.g. GDI ECU/Roadster sump), or component choice (e.g. CX brake M/C/Trad plastic radiators). Obviously that's not a complete list, but as an early buyer of a new model, you are likely to encounter such issues, as evidenced in the history of Morgan.
Poor painting of suspension parts appears to be a common industry standard. My VWs have all needed work on the lick of black paint which "protects" suspension parts. Most owners would never look. But when suspension parts stand exposed and proud as they do on the 3 wheelers, to me, having quality paint is a no brainer. Somewhere along the line, this was not chosen. Definitely an industry std. agree re VW. My dribble bus is shocking on the suspension. Also Astons suffer with the rear suspension cages rotting very badly
2002 Aero 8 S1 2023 Plus 4 (woman’s)
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Joined: Jun 2015
Posts: 1,952 Likes: 40
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Jun 2015
Posts: 1,952 Likes: 40 |
I would be surprised if a “breakdown” recovery policy covered a poor paint job…but if it does, then I stand corrected.
Doug 2011 Plus 4 in Rich Maroon
1972 750 “ComDom” sprinter 1958 Triton 650 1992 Triumph Trophy 900
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Joined: Feb 2018
Posts: 367 Likes: 11
Learner Plates Off!
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Learner Plates Off!
Joined: Feb 2018
Posts: 367 Likes: 11 |
MMC should be pleased that the average Morgan owner puts up with this level of quality. Dead chuffed I imagine! If MMC still has paying customers why do any better?  They have a reputation to uphold  On this front MCC is on target!  Definitely an industry std. If MMC has convinced themselves that this excuse is true, then there is no reason to even try to be better.  Through my years of posting here, after going through my own M3W ownership experience, I've tried to show what MMC could do if they wanted to (like a burnished surface w/chamfered edge Centa Journal that does not leak oil or chew rear main-seals) or maybe what quality owners or potential buyers could/should expect. I had always hoped that under the new Italian ownership MMC would build something as brilliant as my MINI R53, that was built after BMW bought that brand. Alas, it seems like little at MMC has changed. If buyers continue to accept the old 'they all do that', then nothing will change, and there is no incentive to improve to what could be done, and what others already do. 
Last edited by 3Gs; 25/01/23 06:15 PM.
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Joined: Mar 2007
Posts: 2,030 Likes: 10
Sir S1'a'lot Talk Morgan Expert
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Sir S1'a'lot Talk Morgan Expert
Joined: Mar 2007
Posts: 2,030 Likes: 10 |
I’m not saying that “industry standard” makes it ok. It certainly doesn’t, especially when the components are there to see and form part of the look
2002 Aero 8 S1 2023 Plus 4 (woman’s)
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Joined: Jan 2022
Posts: 100 Likes: 2
L - Learner Plates On
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L - Learner Plates On
Joined: Jan 2022
Posts: 100 Likes: 2 |
So an update from my dealer regarding my issues, which might be of interest to Chris2000tii. My Super 3 was returned to the factory for resolving of handling issues and a fuel system whine, however, there is clearly a corrosion issue on early cars. Before they have started on the work I requested, they have "started at the rear of the car looking to replace components that have seen an upgrade in quality of component. e.g. the exhaust hanger and replaced any other parts that showed any sign of corrosion they then covered the components with anti corrosion coating". So the factory must be concerned about underpinnings not being sufficiently protected against corrosion. I was surprised to hear about the exhaust hanger being upgraded, I didn't know there was an issue with them.
I found the exhaust hanger that you mention must be replaced on newer cars. I’ll have to get that coated as well when I get round to the front assembly. Also the brake drum looks like it was found at the bottom of the sea. I might have a go at painting it with black caliper paint as that’s going to annoy me every time I see it. Fun fact. When I asked the dealer how you open up the rear hatch he told me I can’t, it’s only to be opened in the workshop. 🤷♂️ It’s caked in mud in there only after 500 miles, I’m sure owners are expected to get in there to clean it?
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Joined: May 2015
Posts: 1,773 Likes: 19
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: May 2015
Posts: 1,773 Likes: 19 |
... Fun fact. When I asked the dealer how you open up the rear hatch he told me I can’t, it’s only to be opened in the workshop. 🤷♂️ It’s caked in mud in there only after 500 miles, I’m sure owners are expected to get in there to clean it? One of the early M3W 5sp owner-fixes / later options was a mudguard over the rear wheel. Did Morgan forget that lesson learned on the Super 3?
Last edited by PaulV; 26/01/23 04:38 PM.
M3W5sp 2015, MSCC, MTWC, Oxon UK
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Joined: May 2011
Posts: 1,613 Likes: 22
Talk Morgan Enthusiast
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OP
Talk Morgan Enthusiast
Joined: May 2011
Posts: 1,613 Likes: 22 |
... Fun fact. When I asked the dealer how you open up the rear hatch he told me I can’t, it’s only to be opened in the workshop. 🤷♂️ It’s caked in mud in there only after 500 miles, I’m sure owners are expected to get in there to clean it? One of the early M3W 5sp owner-fixes / later options was a mudguard over the rear wheel. Did Morgan forget that lesson learned on the Super 3? One of the Super 3’s at the launch did have a mudguard over the rear wheel. ![[Linked Image]](https://www.tm-img.com/images/2023/01/26/DEAE064C-FBD4-4E4B-A439-251451D4EB37.jpeg) To open the rear hatch there is a lever at the top middle of the seat back rest, the boot liner can be removed by undoing a couple of thumb screws.
2021 M3W 2013 M3W - Sold 1971 4/4 2 Seater 1934 Sports
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Joined: Feb 2018
Posts: 367 Likes: 11
Learner Plates Off!
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Learner Plates Off!
Joined: Feb 2018
Posts: 367 Likes: 11 |
I’m not saying that “industry standard” makes it ok. Agreed, these issues should very much not be OK. It does seem that MMC deemed it OK to deliver these problems to paying customers though.  Nope, not ‘industry standard’, but I understand why the devout attempt such spin. The fact that every automotive marquee has had their problems, those exceptions do not make any of it ‘industry standard’.  Again, I really wanted MMC to build something brilliant, and anyone reading here sees past stories repeating, so caveat emptor all, and I really do hope everyone makes the best choice for themselves.  Now I’ll raise the SEP Field 
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Joined: Dec 2011
Posts: 612 Likes: 13
Talk Morgan Regular
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Talk Morgan Regular
Joined: Dec 2011
Posts: 612 Likes: 13 |
![[Linked Image]](https://tm-img.com/images/2023/01/27/20230127_144543.jpeg) ![[Linked Image]](https://tm-img.com/images/2023/01/27/20230127_144539.jpeg) Here are the welding on two super3 made with only one month appart.
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Joined: Jan 2022
Posts: 95
Just Getting Started
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Just Getting Started
Joined: Jan 2022
Posts: 95 |
Completely agree with 3Gs and will go further. Morgan get away with it because its end users (the retail customer) have allowed them. Even new Super 3 buyers are asking for advice or attempting to fix issues with recently delivered product. If you are not part of the solution, you are part of the problem.
Morgan want and need to entice a new, younger buyer. These buyers will fall outside of the baby boomer, make do and mend generation. How long will the Morgan "some will, some won`t, who cares, who`s next attitude serve them?
An attitude reinforced by the Morgan Works General Manager.I was asked via an email if i had come to a decision re the Super 3. To which i politely replied that due to quality concerns expressed on here, i would be keeping the wallet closed for now. Despite being a Works customer of just 13 months, no attempt was made to placate my concerns and no further email has been received.
Nobody wants to pee on anyone's parade here. We surely all want it to succeed, especially those with new models purchased, on order or those (myself included) who have spent months agonising over specs and attempting to silence the screaming voice in my head.
I am reminded of some words from a very well known and respected multiple Morgan owner (who will speak in private but dare not offend anyone at Morgan) who said re Morgan new model ownership. "If you can`t see the hills it`s raining and if you can see them, it`s about to start" Even the Ostrich with the longest neck can surely get that message.
If Morgan do not learn from their customers, they most definitely will not learn from themselves.
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