Stena to and from Ireland in 2022 was brilliant in this respect.
Travelling to Caen from Portsmouth last year was OK on the way out. On the way back, the lady who checked us in asked about ground clearance and put us in the lane to go on the main deck. When we loaded we were very abruptly signed to go on the upper deck and given no say in the matter. By approaching at an angle, I avoided grounding. However, we loaded last and disembarked close to last. Not the best experience - especially as we checked in with plenty of time to spare.
Exactly our experience. With Stena, one of the loaders even got down his knees to watch us off safely.
