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CooperMan, Graham, G4FUJ, Heinz, Jon G4LJW
Total Likes: 5
Original Post (Thread Starter)
#819562 03/15/2025 8:43 AM
by John V6
John V6
Aren't I lucky? I don't even have a Nat West account.

Dear Customer

We want you to know that we are enhancing the biometric system.

As we upgrade our online banking system, we implemented biometric approval on our app to combat fraudulent access to our customers' accounts.

As a result, you need to re-register your online banking account.

Please keep in mind that if you've been already biometrically registered, you must erase your existing biometrics and re-register for Online Banking to proceed.

However, we have restricted all your banking activities until completion of this process. It’s easy to update them – Press the Get Started button
Liked Replies
#819749 Mar 17th a 02:53 PM
by Ian Wegg
Ian Wegg
Originally Posted by GrumpyPa
I had an old one this morning! "I'm from Microsoft....." They didn't get any further!

Some years ago I had one of those when I was working at Microsoft in Thames Valley Park. They told me I had a virus on my computer, I asked which floor they were on so I could bring it to them!
2 members like this
#819568 Mar 15th a 09:46 AM
by Gambalunga
Gambalunga
Usually the email headers clearly show that the sender is not the bank. Unfortunately elderly and other people who are not particularly IT savvy can easily fall into the trap.
The email service providers should have systems in place with algorithms that identify this type of phishing and block the forwarding of such emails.
Normaly banks do not, or at least should not, send emails with links. Any email that contains certain keywords in the title or the text, and a link, should be automatically rejected. There are already black list systems for spam, phishing, and malware however these can often be too agressive as most emails are sent through shared servers. An AI based email filtering system would probably give better results.

To my mind it is time that email service providers had a legal obligation to filter dangerous emails.
1 member likes this
#819576 Mar 15th a 11:26 AM
by Luddite
Luddite
My good lady used to perform all the on-line household administrative tasks even down to ordering car spares for our cars for me, thus she was ever deleting loads of nuisance advertising and all else filling up her in box whereas by comparison I hardly received any in mine..... Even since I had to take on the full range of admin I was none too bothered by junk mail... Until i had suffered a remote cable misconnection in services supplied by my isp... Yeah well even though I determined the fault was unlikely to be on mt property I had to endure all the usual steps in their procedure requiring two separate engineer visits, one to check out the router and connections, and later a telephone engineer for the local network, who found a inadvertent recent connection in digital interface panel a few streets away...!!!

During all these numerous phone calls it was required at each stage to supply ALL the usual details at every call/email...... and since then I now seem to be targeted by scams in numbers my good lady once was, which causes me to wonder if somewhere along the way it might be possible that folk operating in call centres for one`s ISP might gather and pass on personal details.... Or am I just becoming more of a conspiracy theorist than I may already be.... ?

Heinz no matter how worldly wise we may think ourselves to be.... I fear advancing years makes some of us us ever more vulnerable to rapidly changing technology, and as such we seem to be an ideal target for scammers...
swear
1 member likes this
#819675 Mar 16th a 02:02 PM
by Gambalunga
Gambalunga
I thought that I would mention that our modem/router/WiFi is an AVM FRITZ!Box 7590, now superseded by a later model, the FRITZ!Box 7590 AX.
It is also, amongst other things, a DECT base station and we have a number of portable handsets and mobile phones registered.

We also have a Fritz WiFi extender which seamlessly gives us WiFi in parts of the house where the signal was previously fairly weak.

As part of the functions there is not only Voicemail but also a register of incoming and outgoing calls and a blacklist system. It is possible to transfer calls from one handheld to another, or, for that matter, to the wired handset.

Highly recommended. Their UK site is https://en.fritz.com/products/fritzbox/
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