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Aug 24th, 2023
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Joined: Jun 2007
Posts: 859 Likes: 1
OP
Talk Morgan Regular
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Roadster Instrument Cluster
I recently noticed that the 3 gauge instrument cluster black background has started to peel away from the metal back plate. It seems to be getting worse and is now beginning to annoy me. I would have not thought that a 4 year old instrument should be deteriorating in this way.
Has anyone else had any problems?
I did think of contacting Smiths Instruments but they seem to hide behind the corporate identity and any contact numbers are carefully hidden.
Picture should be attached - hopefully
Neil
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Joined: Jun 2007
Posts: 859 Likes: 1
Talk Morgan Regular
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OP
Talk Morgan Regular
Joined: Jun 2007
Posts: 859 Likes: 1 |
Neil,
Not a problem. It was just a little difficult to track them down.
Neil
Honda S2000
Lexus UX 250h
Toyota Auris Hybrid
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Joined: Jun 2007
Posts: 859 Likes: 1
Talk Morgan Regular
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OP
Talk Morgan Regular
Joined: Jun 2007
Posts: 859 Likes: 1 |
Update - Sent an Email and pics to Caerbont this morning ( Sunday) and received a reply back. They will have it back and repair FOC. Thats what I call a good service.
Cheekily, I did suggest they send me a replacement so the car will not be off the road for a couple of weeks. I will see what happens.
Neil
Honda S2000
Lexus UX 250h
Toyota Auris Hybrid
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Joined: Jan 2012
Posts: 14,976 Likes: 1
Member of the Inner Circle
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Member of the Inner Circle
Joined: Jan 2012
Posts: 14,976 Likes: 1 |
Richard
1976 4/4 4 Seater
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Joined: Aug 2009
Posts: 414
Learner Plates Off!
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Learner Plates Off!
Joined: Aug 2009
Posts: 414 |
Wow and on a Sunday ! Good for them.
Regards,
John
+4 4 Seat Oct 2008 Claret Red
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Joined: Jun 2007
Posts: 859 Likes: 1
Talk Morgan Regular
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OP
Talk Morgan Regular
Joined: Jun 2007
Posts: 859 Likes: 1 |
The really good news is that they will put a new instrument in the post next week and I can return the old one at my leisure. At least I will not be off the road. Well done Caerbont Automotive Instruments Ltd of Swansea, a British company that looks after its customers. 
Honda S2000
Lexus UX 250h
Toyota Auris Hybrid
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Joined: Apr 2012
Posts: 5,013 Likes: 32
Charter Member
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Charter Member
Joined: Apr 2012
Posts: 5,013 Likes: 32 |
Result! 
+8 4.8
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Joined: Jul 2007
Posts: 26,760 Likes: 425
Member of the Inner Circle
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Member of the Inner Circle
Joined: Jul 2007
Posts: 26,760 Likes: 425 |
A colleague of mine from Linatex days (think the rubber that self sealed holes in airplane fuel tanks in WWII or the red stuff you see on orad sweepers) left for Smiths as FD. Hopefully he is responsible as we both dreamed then (1990s) of owning Mogs.
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Joined: Feb 2011
Posts: 14,009
Member of the Inner Circle
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Member of the Inner Circle
Joined: Feb 2011
Posts: 14,009 |
Nice to know that there is still good customer service out there.....something Morgan could learn from.
Jays
Former Morgan owner. Gone but hopefully not forgotten!
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Joined: Aug 2009
Posts: 414
Learner Plates Off!
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Learner Plates Off!
Joined: Aug 2009
Posts: 414 |
It is incredible that within 24 hours of posting a question/issue a resolution is well under way and on the weekend as well. TM teamwork and a (very helpful service oriented supplier) at work again!
Regards,
John
+4 4 Seat Oct 2008 Claret Red
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Joined: Jul 2011
Posts: 152
L - Learner Plates On
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L - Learner Plates On
Joined: Jul 2011
Posts: 152 |
This particular instrument is the one in my set that fogs up all the time?
Jeff
2011 4/4
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