Well, it if makes you feel any better, I've been trying to speak with Dreams (the bed company) today and their customer service department is perhaps one of the worst I've ever had the misfortune of coming into contact with.
They’ve sold me a bed with a very obvious manufacturing / design flaw but all they seem able to say is, “have you flipped the mattress, sir, as some settling is normal.” Which then turns into, 'well sir, could you just flip it for another few weeks to see if this cures the issue' when I ask how they plan to resolve my concern.
(Oh they did ask me to take a photo of a spirit level on the bed which was classic!
)
Yes I’m sure my bed bowing in the middle is normal after 1-night of use!
And no chubby jokes you lot!
