I have used them twice
First time the recovery was ok but they use real cowboys sometimes.
The recovery driver was blind as a bat and drove off the road at one point.
Last times was fuel pump failure and thetnwere gonna take thee hours to get to me. I was only five miles from Newbury so not exactly remote!!!
Luckily the pump came back to life and i got home ok.
Had plenty of time to ring them and cancel the recovery.
Its cheap but not worth it.
Check your with your Bank.
I am with Lloyds and get free AA recovery. Didnt even know this until a month ago