Yes it all seems to depend on how you get on with them I think, Richard and Helen with whom I dealt with when I bought my first Plus 8 were both charming and helpful. I had no issues with the car so all the right checks had been carried out and the whole event was pleasurable including the first trip back home to Devon.
The true colours are probably only revealed when a problem or multiple problems appear (Nick) and they start eating into their profit margin, but we can all smile on a sunny day it's when it's lashing down that the strength and commitment shows.
There is another dealer that has been praised on here that I wouldn't touch with anybody's bargepole.
Henry at Williams was also a most pleasant buying experience when I bought my Sport off him.
Roger and Steve at Harpers were great where I bought my present Plus 8.
Everyone at BHM were really welcoming and helpful when I called in on an open day.
Allon Whites are a friendly place to call into as well.
Lifes were helpful during my initial car search days too.
Perranwell are a nice friendly place too.
Have a good Bank Holiday and get a few miles on
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