Always best to have a shop around, no such thing as loyalty savings these days.
A couple of years ago when I was with Saga, I received a renewal reminder for my XK for £440.
After muttering and grumbling I went on line and renewed and received an Email confirmation.
Six weeks later I received a letter through the post with my certificate of no claims 'as I was no longer a customer'.
I phoned to query and was told they had no record, and it was too late to renew that policy. even though I had Email proof.
Taking out a new policy he quoted me £320, because I was a new customer 'again'.
Don't know how I would have stood if I'd been pulled up or had an accident in the 6 weeks, but it taught me to look around.
