Roger,
Try this...
The email was delivered to your account?
And you normally check email on Outlook?
Outlook isn't your email account - it's just a tool for reading it. The server to which the email was delivered is online, at
http://www.mrsitemail.com/ The "delivery" could be to your online account - and for some reason, it hasn't reached Outlook.
Can you check the email online, on
http://www.mrsitemail.com/ ?
- when you log into MrSiteMail there's a good chance that it'll show when you last logged in there (I'm guessing never!) - take a screen grab!
- the Data Scientist's report will have a time stamp on it to show when the email was "delivered".
See if their email is there - in the inbox, or in spam.
Take a screen grab of the unopened email. I'm guessing it won't be the only one.
Hope that helps
Will
