Sorry we have a backlog becaause of the summer break

Sorry we have a backlog because of the Xmas break

We have a lot of cars in for service at the moment dont know when we can get round to it.

The body shop is flat out at the moment give us time.

You will have to leave it with us

Whev'e found a few extra things wrong with the car

We think whev'e fixed your leak.

You never told us that.

All these sentences must be practised if the candidate is succesfull and prior to answering the phone to any Morgan owner, and remember to speak up as many owners are very old.......

Em