I tried them some years ago with a Westfield. Really good quote on line so I made an appointment at Cambourne, Cambs. A few days later as I was getting ready to leave the house to go to the appointment they phoned to say "do not come as we do not buy this type of car", I said no I have your quote I am on my way and I went to the depot. I was in devilment mode by now. They kept me waiting for 40 mins then a buyer came to me and said he had to see a customer before me and then he would be back. I took his elbow and "convinced" him to look at mine first, he tried every way to reduce the figure they had given which was difficult on a car that was perfect, we parted with him saying they would be in touch which of course I knew was rubbish. I got in touch with Cambs trading standards but by the time they got back to me, 15 months, I had lost interest. Since then 2 relatives have sold cars to them and both have taken a beating.