AMS is a customer of mine so I will say no more
I envy you. I'm a customer of THEIRS and that's a much worse situation to be in!. I really do find the place appalling.
It's the lost luggage thing which gets to me. I use CityHopper from Cardiff and then Schipol as my link for long hauls on a pretty regular basis
At the last count, they have lost or mislaid my luggage on nine occasions

G