Not wanting to kick someone when they are down but it does still seem a little presumptuous that they continued to make them in pretty much the same way (ticking a couple of extras on the options list and doing a software bug upgrade does not count as a new plane) during this time. I appreciate that you need to pay staff and this is a way of making use of their time but it also feels like the wrong PR/Trust thing to do when your company has just been cannoned into the sin bin. If I had real regret about how the process had played out I could not have been the one that signed off on continuing to make the same plane. It indicates to me that there is not a real regret among management and that shareholder value is placed higher. Real regret would see that the fundamental design flaw was engineered out and something trustworthy was delivered.
