I think your frustration is felt by most of us Howard.
1. What Bob said. It was not a light entertainment program at all. It was a advertisement to entice sadists to join the civil service. It took me ages to realise it was a recruiting tactic. After all none of it could possibly be real could it. Actually maybe is was their operating procedures made real? Explains why they have never released a new version and the procedures have yet to see change?
2. I think I understood it but that was on one day about three weeks ago. I was also standing in a different county.
3. I have lost confidence in them so make my own more conservative rules up which include gloves and a face mask pretty much everywhere there is public mingling. This is going to go on for a while yet so the best thing they can do is lower the panic tone on the press and set normal.
Lets face it if someone ever calls their card all they need to do is point at one of the three different contradicting releases made every day and they are home free. This may be a ploy Cummings was testing some time back, it seems to have worked for him as he still has a job despite being a hyena.
Everyone loves a Morgan. Even me, unless it's broken again.