Marmota,
Try getting an USB to USB-C cable and plug it in into an older laptop (you can get an old win laptop for $50 on ebay). I do not believe S&S had updated the driver to work with the USB-C native protocol.
You can also try an USB2.0 > USB-C adapter (hub) and then USB2.0 to USB-C cable connected together, but I suspect you need a USB2 port on a laptop for it to work. Windows version is not an issue, as it works fine in Win10.
