Hi, I would suggest you call Tim Ayers at New Elms, he is very approachable and would be very concerned to hear you are having trouble with their instructions.
He is by far the best person to advise you.
He fitted my system and was very helpful.

Paul

2009 4/4 Sport in Red
2022 Harley Davidson FXLRS Low Rider S
1977 Triumph Stag