My new Focus went in a few weeks ago for its first free check over at the dealer I bought it from. When it was ready it came back wet from a wash. No charge at all for this "extra". Mind you... the car was spotless going in!
As an alternative to a public name and shame emails to pass on?
As an aside.... I wouder how Trading Standards would view this practice? A call to them and subsequent queries to the garage concerned might put the frighteners on them?
