My bank has been actively pursuing a policy of closing all our local branches as allegedly there is no demand for counter service, however we also loose the autobank / hole in the wall machine as each branch closes
Over the last 5yrs all four branches have closed so we are now forced to travel into the City centre, try and park and negotiate the numpties
You are intercepted by a nice customer rep holding an ipad, who asks what you want, which is irrelevant as you are still directed to join the same que of people, after counting over 40 people in front of me last time, I questioned "so no-one needs a counter service real bank then?"
