Luca, in which Country did you purchase your M3W?
Important question....
Yes, because the Lemon Law may be relevant
I think so too. I'm in the US. I had absolutely no intention of lemoning the car, but they actually might be trying to run out the clock, if you can believe it. Now that I've been ghosted for the time being, it's something to think about. I wasn't blind to some of the problems these cars had. One of the main reasons I bought new was the full 30 month warranty with written assurances from the dealer before ("quality is better than ever"), at delivery ("don't worry, we're not like that"), and in the days after that any and all problems would be resolved on a "priority" basis and to my satisfaction in light of supposedly improved Morgan quality control. I could have saved $20000 or more buying one like new with barely any miles on it--mine was already dirty and well on the way to 100 miles anyway (they told me only 37, including 10 miles they say was "test driving"). A used one would have probably seemed more new. And by the way, the car was supposed to be shipped entirely by individual container, but there are questions about that too.
The turn signal bracket has since broke off causing even more damage to the cerakote; a steering boot was torn in two, possibly by a dislodged rack bushing; the parking brake light is malfunctioning; and there is something loose under the shifter that knocks occasionally. And what initially was a tiny1-2 mm crack under the screw adjacent to the cushions on the inside side panel has expanded (predictably, as I explained in the emails I sent them early on) to about 1.5", straddling the screw. The screw itself is beat up, so I'm guessing it was over torgued when they apparently molested that entire area of the car in search of the nasty rattle, which they preemptively blamed on the upholstery being "tight" (???) even before I got in the car. You can plainly see the spot in the armrest where the wonky frozen screw was once properly seated in the finishing washer, but they won't confirm or deny they messed with anything. I've asked them at least three times if and why they needed to remove the upholstery, but can't get a straight answer. I mean they obviously knew the car was faulty, but once I took it it's been all denials and begrudging promises to fix, like they were being put out.
The nasty rattle it looks like they were chasing is more or less under control, and I managed to resolve some of the original problems myself, such as the artifacts in the paint from careless prep and the visible scratches/pitting along the top of the windscreen; and some stuff I just let go. In the meantime I was able to tape the bracket into position to keep on driving for a while, but after only a few months and 2000 miles of "the Morgan experience," the is car totally out of commission and support is nowhere to be found. They will have to fix everything in line with their promises and representations, and of course the warranty I PAID FOR as part of the purchase price. It wasn't free and I'm not just going away--no matter what. The reluctance of Morgan dealers in the United States to handle warranty work should be Morgan's problem, not mine or any other customer's . And really those who are actually suggesting I should have known better than to think Morgan would be quick to honor the warranties backing their $60000 or $160000 products are part of the problem. Why offer the warranty then if they have no intention of honoring it? To actively defraud their customers?
I won't name the dealership because I'm still hoping to resolve the problem amicably and potentially remain a Morgan customer. Maybe there's a legitimate reason they haven't gotten back to me and I've misinterpreted the delay. That's possible. But f they give me any more bs and force me to go legal, I will name the dealer and make sure everyone on the planet knows about it. For now who would be the best person to contact at the factory?
Thanks very much
