On the other hand, at least they offer the WBAC book price rather than the WBAC "We've had a look at it now and we're going to knock a load of money off our offer"
When I bought my Honda CRV I chopped in a frankly rather knackered Freelander that I was quite glad they didn't examine in detail, and was happy with the offer. When I bought the Mini SE I traded a Fiat 500 with no service history and again was happy with the offer.
The big difference for me with the sales experience was the treatment I got when they found out I wasn't going to be financing the car. At the Honda dealership it was like a switch had been flipped, as soon as they found out I was actually going to be paying for the thing the salesman couldn't give a toss any more and dropped all the pretence at friendliness. At the BMW dealer by contrast, they were perfectly happy to take all my money in one go and were really friendly, especially when we turned up in the Morgan to collect the Mini, a few of them came out to have a look.
