I bought an MG ZS EV in Jan 25. As a car it is great but to have the long range I needed the Trophy model. That means it has a comms box called a T box that handles things like sat nav, SOS call, telling you the weather & amzon music etc etc.
5 months ago the T box failed under warranty. It has now been to the dealer 6 times. This last it has sat at EMG Ipswich for as of today 51 days i.e over 7 weeks.
EMG have done all MG UK asked replacing boxes, chasing wiring, fitting new ariels etc to no avail. They now await a Chinese response & after a week we have nothing.
I have a free EV courtesy car but enough is enough.
I'd like some contacts for the motoring press who might run with the story. Do you know anyone? Or do you know anyone high up in the Grainger Motor Group who might help?