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Aug 24th, 2023
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Joined: May 2012
Posts: 61
Just Getting Started
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OP
Just Getting Started
Joined: May 2012
Posts: 61 |
Great to hear Steve Morris at the Geneva Press Conference yesterday talking about the focus on customers and product quality as part of the strategic review of the business. I also met him afterwards for the first time, and I'd echo previous comments about his open, down to earth approach and his genuine commitment to his customers. I was very impressed and was left with the strong impression that great progress will continue to be made and that Morgan is in safe hands. 
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Joined: Jan 2012
Posts: 4,328
Gone to Porsche Part of the Furniture
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Gone to Porsche Part of the Furniture
Joined: Jan 2012
Posts: 4,328 |
Hear hear, not many Company Directors call you to ask if you were happy with the Service you have just received 
Last edited by Dean-Royal; 05/03/14 09:48 PM.
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Joined: Jan 2012
Posts: 14,976 Likes: 1
Member of the Inner Circle
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Member of the Inner Circle
Joined: Jan 2012
Posts: 14,976 Likes: 1 |
Richard
1976 4/4 4 Seater
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Joined: Jan 2013
Posts: 655 Likes: 1
WW11 MOG Talk Morgan Regular
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WW11 MOG Talk Morgan Regular
Joined: Jan 2013
Posts: 655 Likes: 1 |
Earlier tis week I received a call from MMC Customer Service to check I was happy with my M3W.
Things are definitely going in the right direction!
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Joined: Apr 2012
Posts: 1,649
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Apr 2012
Posts: 1,649 |
I agree, there has been a quantum change. From the top down there is customer focus. Im sure Sir John Harvey Jones would have liked to see it too. The Customer Service lady was helpful in my follow up. I did suggest that she had a factory tour herself so she knew a little more about the cars and the challenges we have been facing.
2022 Plus Four, 2023 Super Three, Range Rover Vogue SDV8 and Triking T3.
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Joined: Oct 2013
Posts: 6,723 Likes: 2
Talk Morgan Sage
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Talk Morgan Sage
Joined: Oct 2013
Posts: 6,723 Likes: 2 |
Earlier tis week I received a call from MMC Customer Service to check I was happy with my M3W.
Things are definitely going in the right direction! That is very good. It was one of the suggestions put forward in the focus group day earlier this year, so well done MMC for taking that on board.
Steve
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Joined: Mar 2013
Posts: 1,015 Likes: 1
Has a lot to Say!
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Has a lot to Say!
Joined: Mar 2013
Posts: 1,015 Likes: 1 |
I visited the Geneva Show on Saturday and met some very friendly, enthusiastic and above all welcoming staff on the stand. Two 2014 M3W's on show - one with welded-in braced chassis, one with the bolt-in 2013 version, but both with the (in my mind) visually challenging Urban Cooling. That new retro green colour (don't know the name) sure looks good.
Interesting to note that 2014 cars do not use the Comfort Steering kit per se, as the new batch of suspension uprights have the steering arm bracket moved higher up the unit, which I guess makes sense.
Pics to follow once I've pulled them off the camera....
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Joined: Sep 2012
Posts: 1,959 Likes: 15
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Sep 2012
Posts: 1,959 Likes: 15 |
That new retro green colour (don't know the name) sure looks good.
It's called Willow Green, I'm looking forward to the commission cheques  Special Paint option when ordering the car. It was nice being special for a year, now it's just standard...
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Joined: Jun 2010
Posts: 695 Likes: 6
Toys for Boys Talk Morgan Regular
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Toys for Boys Talk Morgan Regular
Joined: Jun 2010
Posts: 695 Likes: 6 |
Peter - time for a re-spray or a wrap! 
Omne trium perfectum
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Joined: Oct 2013
Posts: 6,723 Likes: 2
Talk Morgan Sage
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Talk Morgan Sage
Joined: Oct 2013
Posts: 6,723 Likes: 2 |
It was nice being special for a year Peter, you'll always be special to us.. 
Steve
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