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Posts813,322
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Most Online1,046 Aug 24th, 2023
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Joined: Oct 2013
Posts: 6,723 Likes: 2
Talk Morgan Sage
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Talk Morgan Sage
Joined: Oct 2013
Posts: 6,723 Likes: 2 |
I'd be making contact by phone to chase things up..
Steve
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Joined: Apr 2013
Posts: 215
L - Learner Plates On
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OP
L - Learner Plates On
Joined: Apr 2013
Posts: 215 |
"phone contacts for technical support are not anymore allowed from dealers. Only emails with technical description of issue will be answered by the factory". This is what my dealer was told after 4 weeks trying to get some technical support. In the end he went to a local S&S tuner to get some help and after dismantling the engine (still under warranty) he diagnosed a weak inlet valve spring which prevented one cylinder from firing, hence the non-working engine. No error code was reported in the system. We are now hopeful that after 6 weeks waiting we will get a running car.... when we get a spare spring. The engine has 2000 miles on the clock. All i could do in one year ownership and 4 months total breakdown time. Love the car when it runs but gee, was i not prepared for this lack of reliability. Empire kit being mounted on original Suplex.
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Joined: Aug 2008
Posts: 2,515
Talk Morgan Expert
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Talk Morgan Expert
Joined: Aug 2008
Posts: 2,515 |
"phone contacts for technical support are not anymore allowed from dealers. Only emails with technical description of issue will be answered by the factory". This is what my dealer was told after 4 weeks trying to get some technical support. That's very poor.
1972 4/4 2 Seater
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Joined: Nov 2013
Posts: 1,944
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Nov 2013
Posts: 1,944 |
This does not sound right since Morgan have of late been trying to improve customer support.
Tim
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Joined: Apr 2013
Posts: 215
L - Learner Plates On
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OP
L - Learner Plates On
Joined: Apr 2013
Posts: 215 |
up and running. Empire Kit 80% installed. nearly forgot how fun this is.
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Joined: Jan 2013
Posts: 400
Learner Plates Off!
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Learner Plates Off!
Joined: Jan 2013
Posts: 400 |
Congratulations!
What did they end up having to do to your engine?
M3W, now!!!
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Joined: Jan 2012
Posts: 14,976 Likes: 1
Member of the Inner Circle
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Member of the Inner Circle
Joined: Jan 2012
Posts: 14,976 Likes: 1 |
Great shot! Pleased to hear that you are back on the road.
Richard 1976 4/4 4 Seater
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Joined: Oct 2012
Posts: 6,538
Talk Morgan Sage
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Talk Morgan Sage
Joined: Oct 2012
Posts: 6,538 |
Well done - am delighted for you!!:)))
Neil
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Joined: Apr 2013
Posts: 215
L - Learner Plates On
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OP
L - Learner Plates On
Joined: Apr 2013
Posts: 215 |
@ Docnik new valve, spring and gasket
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Joined: Nov 2013
Posts: 1,944
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Nov 2013
Posts: 1,944 |
I had engine failure at 5 days old & 272 miles. A failed push rod took 5 days to fix including recovery & diagnosis. New push rod, & valve rocker.
Tim
Last edited by TimG; 20/06/14 04:14 PM.
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