Talk Morgan Forums Morgan Sports Cars Morgan Aero 8, 2012< Plus 8, SuperSports, Coupe & Aeromax S5- Paint Issues

Hi Jays,
Its really sad to hear from an "insider" that it seems the Company acknowledges a problem but seem to do bugger all about it. If they are going to target the European/Far Eastern markets more then they wont be as tolerant to "bad quality" than we Brits do!
T

You are right Taffy.

The Middle and Far East markets will not tolerate that so it will be interesting to watch. I hope it does go well as I still have faith in them.

We bought the Coupe on my birthday six years ago. The car was at the factory with faults and paint issues for 8 out of the next 18 months and the urgency was not apparent at all. That's why I mentioned the process of organised updates.

These cars are a mistress you pay for. Just as well the perks are worth it. They still work out cheaper than Ferrari/Bentley/Aston as well as far lower running costs. It's all a matter of maintaining perspective. We would never be without one now.

Indeed, and back in 2014 I went to an M3W feedback session. I've lost count of the times better communication has been suggested..

I don't know if the Aero feedback session ever happened?

Will

Never took place to my knowledge.

After my experience of buying my new plus 8 and looking at the S5 package, I decided to go the boring 911 option. Fabulous car no warrenty issues to report.

I really do feel very sad about Morgan. They produce the most charismatic cars in the automotive world and don’t seem to realise it. To spoil their reputation with poor quality issues and response is something I just don’t understand. I’d love to know what the family members think about it....or perhaps they just aren’t interested anymore.

I noticed on a Morgan Facebook page that they have opened a new dealership in Taiwan, it featured a Baby Blue Aero8 S5 lets hope the paints good !

Good point J, perhaps because they are not visible in the day to day running, they don’t feel it’s their responsibility as they have people in place to try to deal with these things

It’s more a issue with boutique small scale manufacturing in a very technical industry where standards from the big boys are getting to incredible levels and quality expectations in the whole car buying market are so now high

What I can’t understand though is the lack of communication and the rediculous time frames that people have to wait for just a glimmer of an answer and I know many dealers are in dispair sometimes

The problems don’t go away, they just get worse so better to deal with it quickly

They’ve got nothing to loose only gain by trying to deal with an issue quickly, learn from it and try and make sure it doesn’t happen again

Sounds easy doesn’t it

I know it isn’t that easy as there are some complex problems and supply chain problems further down the line but just getting back to people is a start

If I had a family business I would poke my nose into every complaint.

I'd be very hands on......