Talk Morgan Forums Morgan Sports Cars Morgan Plus Four, Supersport & Plus Six (CX & CXV Generation Vehicles) Safety Recall - Brakes

Fuse labels may or may not represent the reality of the fusebox. Just saying.

I know that I risk sounding like a on this subject, but what a change!

Many of us on this site go back many years with their Morgan ownership.
I have memories of calling in and finding that nothing was too much trouble for the Service Department.
They were a delight to deal with.
As an example; in November 2011, we took the 4/4 to the factory to have a new Everflex Easy-up hood fitted.
(Booked through the local dealer).
The car was dropped off the previous evening, so they could make an early start.
Hood fitted by 4pm and a free tour of the factory included.
(I had asked that they extend the window flaps slightly and add some Stanley coloured piping).
New seals fitted, a fantastic job and at a cost of less than £550, including vat!
Charles even came out to say “hello” and ask if the work was to our liking.

Yes, having read this, I do sound like a , but I can’t imagine this level of service today.

Good luck to all Plus Four and Six owners, in getting your cars fixed.

Bud
4/4 - Stanley

Yep agreed but better to have one than not have one

Mine is a Plus Four which I had new last November. It is absolutely fantastic and I'm sure they'll all be fixed in the near future and we'll soon forget all of this. I moan a bit but if I could turn the clock back I wouldn't have anything else - unless it was a Plus Six of course.

I too remember when the parts department were very helpful indeed, and the chap who road tested every car took me out (this was before my first Morgan). And Charles saying hello in a most friendly way,. And the staff at various shows (like the three counties etc.) on the stands, or display gardens, actually recognising us when we visited.

Then the change. The last new car I purchased referred to in another post needed alot of sorting over several weeks during which the dealer lent me a Fiat 500 .
I received an enormous bill for the repairs, over a couple of thousand pounds (the car was a couple of months old) which I had to pay to get my car back. Discussions followed with both the dealer and the factory. No action until I informed the dealer that as they had supplied it I couldn't take action againt MMC but would have to reluctantly take legal action against them, the dealer. At which point they presumably applied sufficient pressure and the factory refunded about 70%. I was still pretty unhappy though as the factory would only refund the price of labour per hour which they paid the dealer, not the figure the dealer charged me per hour which was about twice the amount.

So, one unhappy customer, going away muttering about how things had gone downhill since Charles left, as I remain completely convinced that a call to Charles would have seen a proper refund issued for what was after all a complete failure of the product which had incidentally ruined a trip to the west country and left me without a Mog for that summer.

So I feel your pain CX owners.

Strangely, I still love the cars even though I have returned to an older model and I'm much happier now.

Nick

Even as late as 2019, when I collected my Plus 4 Aero Racing Exhaust system at the Factory, and then returned to have the ECU flash applied, I received excellent service from start to finish.

The only problems I've really had is a sometimes long delay in supplying parts. In 2013 when I ordered an over-rider kit for my previous Plus 4 via the dealer, at a time when such kits were part of every day production, I think it took about six weeks, and a lot of prodding and poking.

Nick,. Sad story, enough to destroy your faith in Morgan, was the car out of warranty? If it was the dealer was surely responsible as the car was not fit for purpose when he sold it to you.

The car was only a couple of months old...that was what was so upsetting!
What upset me most was that it didn't destroy my love of the brand !!

Whenever I have visited I have always been well looked after and always recognised at the factory. The friendliest manufacturing facility I have ever been to and I’ve been to a few. Visiting is always a pleasure.

I agree, visiting the factory is always lovely and all the staff brilliant.
It's just dealing with problems when it all gets difficult.
Nick