Talk Morgan Forums Morgan Sports Cars Morgan Plus Four, Supersport & Plus Six (CX & CXV Generation Vehicles) Safety Recall - Brakes

I am saddened to hear this

Don’t get me wrong! When it comes to both ease and general driving pleasure the Plus Six is a great car, and light years ahead of any other Morgan I have owned.
I’ve always regarded my Morgans as “work in progress” and have been prepared to overlook and accept minor things like badges being left off. When they forgot to fit the power steering I had paid for then that was a bit over the top.
BUT
My Korean SUV has no problems and will go 100,000 miles with the only expense a set of tyres and a service. When you spend 100K you expect a vehicle without basic faults like:
1. Brakes - faulty from Day One and on which I spent money trying to get to the bottom of the problem. Neither the dealer nor MMC were prepared to admit two years ago that there was a problem.
2. Lower wishbone – if an apprentice had fitted a serrated lock washer against an aluminium chassis then the boss would have had his proverbial guts for garters. OK it only took round 15 minutes up on the hoist to put right, but once again at my expense.
3. Suspension – apparently MMC knew that the springs wee weakening and the ride height was reducing but they did nothing for me as a Plus Six owner. I guess they were waiting for a total collapse, or at least the bottom of the sump ripped off! Once again putting this defect right is apparently going to be at my expense.
4. Radiators - now we have the problem of radiators failing. Maybe I need to rub my rabbit’s foot!
5. Wait, I haven’t mentioned the problem of the stop lights coming on when the car goes over the odd bump or just when they like on the highway. And this is not confined to one car – just follow a Plus Six and you will see what I mean.
6. I’m sure that other Plus Six owners can add to this list. As one TM writer put it appears that we have purchased the beta model – and my wife (who owns the car) says a lemon!
HOWEVER
I’m Morgan loyal to a fault – I love and have great pride in owning a classic Morgan
BUT
All I ask is that MMC try and keep me happy!! Not much to ask!!

What Annoys me is that I purchased my car from the then official dealer who has subsequently given up the agency due to the way the factory treated him and was requiring a crazy level of stockholding for a very small market, and quarterly Portal fees. Now the factory refuse to supply him with the brake rectification kit unless he PAYS for the parts - otherwise I have to send my car 200miles to the new dealer to have the work done. The radiator was changed by the first dealer, who I trust and I wanted him to rectify the brakes BUT " we have appointed a dealer to do warranty work" so the factory are actually putting the original dealer in a dubious legal position as my contract is with him and the factory will not allow him to fulfil it!!!

I got assurances (Sadly, only verbally) from the MD of Morgan last July that any warranty work required on my car would be handled by the dealer I bought it from. This seems to be worthless as far as John Bower, the Aftersales manager, is concerned.

To say I am annoyed and disappointed is putting it mildly -- This is my fourth Morgan and I love the car, but I thought Morgan dealt with higher standards than they are now exhibiting. I doubt I will ever either trust them again or buy another.

I suspect that if they continue to operate this way, the company will fold which is very sad!

Now I find that they have gone on holidays when owners(and dealers) need a supply of Brake kits!!!!!!!

Yes, my dealer told me that they propose the super 3 with so much options , that it is almost impossible to sold them. They would cost 80000 euros.

Hi ,Robbie i both agree and totally sympathise with your case I also purchased a 22plate plus 6 not without its niggles ,I also am looking at a very expensive ornament in my garage ,having worked for both BMW and MERC I find MMCs approach to the problems especially the stop drive issue ,an extension to your warranty ! Oh someone needs to get in the real world here and treat your customer base with the respect it deserves .information ,rectification ,and finally compensation for starters ,before legals get involved and nobody wants that .Bella1

Hopefully this post (749896) this reflects the consensus amongst CX owners now stimulated by the inaction of and lack of information from MMC.

Readers will have noted that in the past I have expressed concerns which the MSCC have passed onto MMC without apparently obtaining any real specific explanation or response. So far as I am concerned this shows lack of consideration and respect for both established and new owners which could cause substantial damage to the reputation and goodwill of the marque. The situation warrants more than general platitudes (see page 15 of the Miscellany of August).

We have the money to buy a CX. The boss isn't opposed but as they rolled out said sagely wait 3 years or so for the faults to be fixed. I still prefer my trad but as old age gets closer & the knees especially get worse I'm hoping they fix the issue and are still in business.

Whilst I understand the reasoning I have to say that I find it quite incredible to see Instagram posts from dealers showing new customers collecting new CX cars who have effectively “ jumped the queue” for the fix. In fact it’s an insult to their established customers whose money they have banked long ago. The very same customers they have sold cars to that are not fit to drive. Not fit for purpose.
I cannot imagine a scenario where any reputable business would think such posts were a good idea.
Frankly, feel I have had the piss taken out of me. What the hell are they thinking?

Frankly, feel I have had the piss taken out of me. What the hell are they thinking?
Spot on Adrian.very short sited by any business that does it.