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The Magnuson-Moss Warranty Act; Federal Law:

(d) Remedy Without Charge

For purposes of this section and of section 2302(c) of this title, the term “without charge” means that the warrantor may not assess the consumer for any costs the warrantor or his representatives incur in connection with the required remedy of a warranted consumer product. An obligation under subsection (a)(1)(A) to remedy without charge does not necessarily require the warrantor to compensate the consumer for incidental expenses; however, if any incidental expenses are incurred because the remedy is not made within a reasonable time or because the warrantor imposed an unreasonable duty upon the consumer as a condition of securing remedy, then the consumer shall be entitled to recover reasonable incidental expenses which are so incurred in any action against the warrantor.
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(2) For the purposes of this subsection, the term “deceptive warranty” means (A) a written warranty which (i) contains an affirmation, promise, description, or representation which is either false or fraudulent, or which, in light of all of the circumstances, would mislead a reasonable individual exercising due care; or (ii) fails to contain information which is necessary in light of all of the circumstances, to make the warranty not misleading to a reasonable individual exercising due care; or (B) a written warranty created by the use of such terms as “guaranty” or “warranty”, if the terms and conditions of such warranty so limit its scope and application as to deceive a reasonable individual.

and good luck spending the rest of my life in court trying to get a corporation to do anything. it was cheaper buying a lift and installing it and doing my own work than screwing around with MMC .

I figure that informing the prospective buyers of MMC products was payment enough for the grief and expense it cost me.

That's exactly what they counted on.

Incidentally, the dealer miraculously found the time to get back to me after I raised the issue with the factory. They claim they never received the September 3rd email due to a server issue, and hadn't replied meaningfully to the one dated August 15h due to a family emergency. Make of that what you will.

What followed was a bunch of lies and comical cya obviously meant for the factory. They called it "defending our dealership from your public compliant." Nice try, but I have everything well-documented and in writing, so there will be no false narratives about either the purchase or the car they finally delivered seven months late.

Bottom line is I've been "invited" to work with them "to increase my satisfaction," but "any defects or problems will be addressed with the factory. They may be covered under warranty, but the factory will make that determination." In fact a classic Morgan "they all do that, sir" was tossed in for good measure: "You are calling factory assembly techniques and common characteristics of the 3-Wheeler 'defects.' These are not defects." . I offered to relate which of the remaining defects they considered characteristic of fine Morgan craftsmanship on the storied 3-Wheeler; but I guess cracks, lights falling off, torn boots, and visibly damaged parts on a new car would be a pretty tough sell, even for Morgan. So much for "we're not like that."

I'm going to give them a fair opportunity to rectify all the problems that remain in the sincere hope of getting past this in a friendly way and maintaining some kind of relationship with the Morgan factory. We'll see what happens.

Precisely. In fact, in my experience, corporations are the easiest. Take your local business to a small claims court and they may well suddenly disappear but a large Corporation doesn't have that option.

I have successfully taken on Peugeot, Vodafone and, most recently, Tui (an appallingly bad company I will never deal with again). Virgin Media will very shortly be next.

These corporations all have elaborate systems in place to fob you off with lies and save themselves money. However, as soon as you instigate legal procedings they cave in. Paying you off is cheaper than paying the lawyers.

The caveat is, of course, I'm talking about the English legal system.