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Joined: Aug 2013
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Formerly known as Aldermog
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Formerly known as Aldermog
Member of the Inner Circle
Joined: Aug 2013
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A fond memory from when BS5750 was introduced to my employer.
We had a training session from a "consultant" who made the point that B5750 had NOTHING to do with quality, but everything to do with reproducibility. He made this point by showing a film clip, featuring, I think, John Cleese.
The actor was sitting at his desk. The phone ring and the actor started a timer. After 30 second he picked up the phone and aid "Fu** Off, then put the phone down. The Consultant said that BS 5750 was all about procedure and if that response was in your Quality Manual you would be audited on following the procedure, as you went out of business....

Roll on 15 years or so to ISO 17025...all about a journey of "Continuous Improvement" with annual audits by a 3rd party.
For my sins I was part of a team that wrote ISO 17034... describing the process for the production of Certified Reference Materials, essential for validating the competence of an ISO 17025 Accredited Testing facility.
ISO 17025 will ensure that you go out of business because of the cost of Compliance....not because your procedures are rubbish.

All the standards require the application of experience and common sense if they are to be of value to an enterprise.
Blind adherence to process will kill your business as well as B 5750.....


Peter,
66, 2016 Porsche Boxster S
No longer driving Tarka, the 2014 Plus 8...

Joined: Aug 2021
Posts: 468
Likes: 52
Learner Plates Off!
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Learner Plates Off!
Joined: Aug 2021
Posts: 468
Likes: 52
I remember the UK BS5750 /ISO 9000 training films.. I am sure you are right that it was John Cleese, he was the star in most of the short film clips, they did make me smile.. Sadly I was tasked in bringing ISO 9000 into our exploration company following auditor training and what a pigs job it was.. never again..


Dave
Plus Six "Squeak"
Roadster departed.
1936 BSA Empire Star Q8. 1935 BSA W7-35. 1938 BSA M20
Joined: Aug 2020
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J
Talk Morgan Expert
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J
Joined: Aug 2020
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I think there is little difference as to real quality issues experienced between manufacturers, especially when you take issues like the infrequency in the use of the vehicle like a Morgan. Very often winter long hibernation in many cases, such lengthy periods of inactivity do not help maintaining components in optimum operating environments. The cars are brought out when the sun shines often pushed into service on lengthy holiday trips, and then surprise surprise something not working properly when woken up from a deep slumber.

Many of the Morgans I've inspected when searching for a car had patchy service history, often no annual service etc. Then people wonder why components fail when pressed into a period of regular use following long periods of inactivity. Very few cars would be reliable if subjected to the Morgan type of limited mileage and occasional use, many often experience.


Prev '12 Plus 4 Sport OZZY
'08 Roadster FELIX
'06 4/4 70th LOKI
'77 4/4 SEAMUS
'85 4/4 MOLLY
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A
Just Getting Started
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Just Getting Started
A
Joined: Mar 2020
Posts: 33
I believe this is the over seer (whatever that is).
I understood it was something that was applicable to auto’s but this light came on my manual Plus Four on the way home from the dealership the day I collected the car. The advice was to turn the car off for a few minutes and hopefully the warning light would go out, until the dealer could get a part from MMC to fix it.

Joined: May 2010
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S
Needs to Get Out More!
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Needs to Get Out More!
S
Joined: May 2010
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There are two sides to QA and accreditation.
Firstly you might want the accreditation for its own sake, to say you have it.
Secondly you want QA that actually works well for you. Yo7 can have this without accreditation. I think Toyota did that as they believed their QA was better than the BS5750 and its successors.
The Standards in themselves are not a guarantee of quality or further improvement processes. Good QA involves setting out processes and procedures that
a) reduce and prevent failures.
b) improve control of processes/procedures to enable further improvement
c) reduce costs of failures
d) increase reputation that brings in orders.
e) improves the culture in thecompany.


Plus Four MY23 Furka Rouge
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Formerly known as Aldermog
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Formerly known as Aldermog
Member of the Inner Circle
Joined: Aug 2013
Posts: 15,794
Likes: 14
ISO 17025 Accreditation is a journey of perpetual improvement, if done properly.
Every SOP reviewed annually, revised if a quality issue is detected and the root cause analysis identifies a way to prevent the problem from occurring again.
ISO 17025 is audited by UKAS, which doesn't take prisoners.
Most ISO 17025 accreditation is undertaken because customers demand it, not because management wants it!


Peter,
66, 2016 Porsche Boxster S
No longer driving Tarka, the 2014 Plus 8...

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