Talk Morgan Forums Community The Malvern Arms Phishing block on TM image site

Unfortunately Avast is now doing the same trick.

Just checked Norton - still OK (for now)

Thanks Phil.

I think Avast is owned by AVG, so extending the block was a likely outcome.
Where the "Exceptions" setting did not appear to stop AVG from blocking TM-IMG, the Advanced Exceptions does appear to work in Avast (for the present!).

I'm still having problems too, unfortunately I find that the exemptions I set for TM-IMG are removed each time the 'puter is shut down

I have been with them for 20 years at least and AVG does a good job for me, I have enjoyed the image side of things but I'll rest it now I'm not risking the desk top.

As previously mentioned phishing is not a virus. A phishing website is a fake website that tries to get your personal and/or financial information. It may seem to be a shopping or courier site that tries to get payments by credit card, or a fake bank site which tries to get you bank login details etc.

tm-img.com only asks your email address (which must be confirmed) and a password. The password, of course, should not be the same as you use for any critcal application. It is stored in a secure and encrypted way and even the admins are unable to see what the password is.

The only link that the site has which relates to financial issues is the donation link to PayPal. PayPal is certainly secure and the donation link is the same as used on thousands, if not millions, of sites. tm-img has no way of seeing that information either, except via the notification emails that are sent by PayPal.

I can only think of two possibilities for this problem, or perhaps 3.

1. AVG has an algorithm that has given a false positive. In this case it would be nice if people would take the trouble to report it as such to AVG.
2. Someone has maliciously reported the site. Again it should be reported to AVG as a false positive.
3. tm-img.com is on a shared server and someone may have a suspicious website on that server. In this case a whole range of ip addresses may be subject to this problem. I do not know if AVG uses ip address as part of its system.

PS. I just checked a few items to be sure that the web site had not been hacked and to make sure that there were no strange links anywhere. In the process I deleted 4 users that had created accounts with images and links in their profiles to websites that have nothing to do with Morgan.

I have also raised a support ticket with our service host to see if they can do anything.

Hi Peter, several of us reported the false positive to AVG. As this didn't seem to have any effect, I and possibly others migrated to other AV software.
I noticed a strong similarity between Avast and AVG from the user interface point of view. I think it was Ian who suggested that AVG actually owned Avast.

It's actually the other way around, the Czech company Avast bought AVG in 2016.

Earlier this year Avast was fined $16.5 million (£12.7 million) by the US Federal Trade Commission and CZK 351 million (£11.5 million) by the Czech Data Protection Office. Their products were supposed to block online tracking but Avast was selling users' data to third parties. i.e. the product did the very opposite of what it was meant to!

20 years ago AVG was a good product but I wouldn't go near it now.

The reply from TDM Hosting support:

I now really have to consider this issue closed. I can not take any responsibility for an antivirus system that is beyond my control. My recommendation would be to use something that works. If AVG continues to give false returns how can you be sure that it will work when you really need it?

Thank you Peter I really appreciate the effort you have gone to and will try and find a workaround.

As I have been protected for at least 20 years with AVG I’ll stay with the devil I know but something will work out.