AAh sounds like my days as a youngster with Fiat, spending hours there getting the thing fixed. They liked to try to get me to pay for stuff which should have been under warrenty so sat in the show room and accosted any potential customers as they came through the door and explaining what i was doing stuck at the garage again.

funnily enough the service from grays at warwick got alot better after that!

Originally Posted By N22MOG
"They obviously wanted attention, they stood, waited some more were ignored for ages and eventually threw up their hands and left."
I had a similar experience about five years ago, I was looking for a new tin top and several people had recommended Lexus, so I took myself along to the local dealership. After looking around at various cars, and being ignored, I approached the young blonde girl at the reception desk and asked if someone could help me. She disappeared for a couple of minutes then returned and said that no one was available at the moment ( it was a Saturday and there was no one else in the showroom), I asked for a price list and brochures and she said someone would call me to arrange a test drive. Five days later no one had called so I called them, guess what? No one was available and someone would call me! I explained that I'd already been told that and the girl promised that she'd make sure someone did call me. Of course I never got that call, I figured that if their sales service was so cr*p their after sales service was likely to be non-existent.
I bought another Mercedes, and am unlikely to ever buy a Lexus.
I hope Morgan don't suffer in this way through poor dealer choice.