I'd give it a go!
It probably depends on:
- how long you have been without adequate heating, hot water, cooking facilities etc
- how big your family is, and whether their heater and cooking plate is deemed enough for that size of family
- whether their work (or lack of it) is having a detrimental effect on your lives (business, school exams etc)
- whether you want the local B&B or 5*
- how good your lawyer is
You must be furious after their £0.5bn "profit" announcement earlier today.
Steve.