I did suggest a while ago that MMC should send do a survey of owners experiences , but like you Donald I must have been missed off the mailing list .
I also think those of us who have paid a lot of money for the privilege of becoming development drivers and have had to put up with flack from the BSDs , should get any upgrades fitted free and /or a favourable deal should we wish to buy a 2014 model ......
Btw , I can't find the press release , where is it ?!
Holy Mother

I reckon MMC should also give you a medal before delivering the latest model free of charge to your doorstep.
You have an issue with your M3W? Fine, I can see you're not alone. However I have three friends with M3Ws and they have all driven many miles in them who do not seem to have an issue. I accompanied an M3W for 5500 miles on bloody awful roads and I do t recall any of the 3 drivers complaining as you are.
It's obviously subjective, it's seems relative. Get over it.
Call your dealer/MMC, write to them by all means, go and visit and camp on their doorstep if you feel so strongly. You are entitled to do so if you are unhappy. Discuss it here with those who agree and those who don't but please for Gods sake stop whining because not everyone agrees with you.
PS ever driven a Smart Fortwo? I'll be on to Mercedes immediately for my heavily discounted model!