I don't jest when it comes to my hard earned money.
Morgan is a car manufacturer. I am a potential customer.
They will take well in excess of £40,000 from me for a car priced with a standard hood. I will ask them to provide the car without fitting the hood. They will not, as far as I am aware, incur any cost, will not have to modify the car or be inconvenienced in any way as a result of my request.
So the question is, and all I did was pose the question; why would they not give the customers who have posted here on this subject the hood and fittings they clearly paid for?
I am attracted to all the things that you mentioned about the Morgan experience but that doesn't exempt them from treating customers with fairness and respect. I acknowledge that they probably do that in the vast majority of cases but any situation where a customer feels they have not had that should be a cause for concern for them.
Regards
Mike
