Good luck resolving your issues, one would hope the dealers see sense and take the easiest fix route, when I bought my previous mog from mole valley the rear exhaust box needing changing so it was agreed as uncle melvyn had the part that he'd send it to me and they'd pick up the tab.
A very capable young man who juggles spanners in Leicester then fitted it.
Everyone happy.
Touching wood, so far other than no grease in the King pins, all seems well with my plus 8 recently acquired from awsc.
Oh other than a malfunctioning temp gauge, but they all do that sir....