Comes on guys as fans of MMC we should be rejoicing the fact that they are not letting the grass grow under them and are trying to move the company along.
Personally, my support of the company is never in question. As for letting the "grass grow" under them and "moving the company along", my points do not contradict these.
I see constant improvement in customer services and customer experience as "moving the company along". In fact, I view winning new customers over, and keeping them happy, as essential to progression of the brand and continued finical stability of the company.
