Bob,
The problem may be that if your optician ( or Optometrist as they now like to be called, why? ) is so bad, you may not be able to find a Specsavers
That was tongue in cheek. She is an excellent optometrist. I thought the UK eye test was a standard. There is a difference, you know. The opthalmologist was previously known as an opthalmic optician, they can look after all aspects of the eyes. Opticians can advise, supply and fit spectacles and contact lenses.