An interesting experience today when I took my wife's Mazda to the dealership for a regular service.
We received an email with a 3-minute video showing her car, (number plate clearly on display) on the hoist undergoing the service complete with commentary.
"Good morning, My name is Jason and I will be completing the service on your car" .
Jason then proceeded to go through the main items on camera that included brakes, suspension, oil filter etc with particular reference to tyre wear
Interesting innovation but it did mean a new set of tyres......