Originally Posted by CooperMan
Originally Posted by Deejay
I recall when QA was introduced to my workplace some 25 years or so ago. My sad conclusion was that it was more to do with records and paperwork resulting in consistent quality rather than outstanding quality. In other words, your product may not be first class but as long as it was consistently like that, and you had records to prove that approved methods were being applied, was ok.

Agreed, first it was BS5750 and in internal QA manual about 2000 pages long, then came along ISO 9001, 9002, 14001, bla bla, nice earners for the consultants and independent vetting companies, but basically you could still build crap, so long as it was fully traceable wink
Aha! The early days of ex Civil Servants ruling the roost on assessments for QA compliance. Some were very stuck in the mud types, resistant to common sense and insisting on “ jobsworth” procedures. We used a software based system that eliminated a lot of paperwork based cumbersome methods. The added in SPC processes reduced unwanted variations and stabilised processes and product variation. This then enabled refinement of specs and tighter product variation. Important in a business involving paying HUGE quarterly tax to HMRC. Large volume cigar manufacture so weight management was critical. One obstacle to deal with was getting staff to accept the SPC methods and stop fiddling with machine settings unless SPC told them to.

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