With regard to smart meters, we had two installed. The gas meter never connected with the supplier. Eventually they replaced both meters and the gas meter never connected. The meter holes are in the outside wall, facing a wall about eight feet away which can't help. Then they decided it was because they had two gas meters listed for us, and would fix it. That didn't fix it. The electric meter connection is intermittant so now they send me an e mail every month asking for a meter reading. Once they told me the readings were bollocks, but two photos fixed that.