All those fake ads on the radio saying Octopus customer service is wonderful. Oh another flying pig just went over the house.
I've found Octopus customer service to be very decent. Someone always answers the phone or responds to emails which, in itself, puts them ahead of almost all service providers I've dealt with. I have several friends with them too and they're all quite happy.
Scottish Power are basically criminals and I had to "fight" both E On Next and the Energy Ombudsman to get a large rebate from E On who'd been massively overcharging me due to a defective, newly installed, smart meter (gas).
