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Most Online1,046 Aug 24th, 2023
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Joined: Sep 2022
Posts: 1,011 Likes: 243
Has a lot to Say!
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Has a lot to Say!
Joined: Sep 2022
Posts: 1,011 Likes: 243 |
looks like you had a lot of fun 
Clemens
PlusFour Red Baron MY 2022
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Joined: May 2022
Posts: 120 Likes: 1
L - Learner Plates On
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L - Learner Plates On
Joined: May 2022
Posts: 120 Likes: 1 |
What would you do?Just a quick question to the more experienced Morgan buyers out there. I have ordered my car with black leather seats and light grey stitching, as you can see in some of my pictures further up in the thread. I have also ordered the winged Morgan logo to be stitched between the two seats. When I went to visit my car at the dealership, I noticed that the Morgan logo is stitched with black thread instead of the light gray used everywhere else on the seats. So black logo on black leather seems a bit pointless (and invisible...) to me.  According to the configurator, the logo is supposed to be the same color as the stitching in the seats. I know it is a minor (esthetical) problem, but for sure it will bug me every time I look at it. What would you do when it comes to taking over the car from the dealer? Insist on having this fixed (not sure if the middle part between the seats can be exchanged easily)? Refuse to pay for it (does not solve the problem). Any suggestions? Thank you, Adrian. So as a follow-up to my original post, I was given the answer today by my dealer that the factory replied that the stitching of the logo is always in the color of the leather - which is: 1.) Clearly not what the configurator shows - I tried with red and grey thread and the logo always was shown in the color of the thread 2.) Not really making sense as who would pay for an almost invisible (same color as leather) logo. Therefore my question: does anybody already have a Super 3 with a Morgan Logo or "Super 3" Logo that is stitched NOT in the color of the leather...? I know it is "nitpicking" but I just hate it when the client is made to believe he/she is at fault when it is clearly the other way around 
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Joined: Nov 2015
Posts: 7,893 Likes: 241
Just barreling along Talk Morgan Guru
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Just barreling along Talk Morgan Guru
Joined: Nov 2015
Posts: 7,893 Likes: 241 |
Pull up the image on the configurator and take a photo or screenshot, then submit as proof of what you expected to receive, I would be arguing if I was in your situation
Jon M
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Joined: Sep 2022
Posts: 137 Likes: 1
L - Learner Plates On
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L - Learner Plates On
Joined: Sep 2022
Posts: 137 Likes: 1 |
Pull up the image on the configurator and take a photo or screenshot, then submit as proof of what you expected to receive, I would be arguing if I was in your situation The factory is in shutdown until tomorrow I believe. Unless the Factory replied before Christmas, are you sure they spoke to the Factory? But you can see the logo stitching on the seat of the below if you zoom in, it’s the colour of the leather ( I have the original picture as I took it, in that the logo is clear). I do agree with your position by the way, I’d not be happy especially as the configurator shows the logo in stitching colour and has done since I did an early configuration with red stitching. ![[Linked Image]](https://www.tm-img.com/images/2022/12/09/3BB32ECF-B5CA-4DE6-95A8-0095D818908B.jpeg)
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Joined: Jan 2022
Posts: 100 Likes: 2
L - Learner Plates On
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L - Learner Plates On
Joined: Jan 2022
Posts: 100 Likes: 2 |
My badge is in the same colour but it’s tan, so not invisible. ![[Linked Image]](http://tm-img.com/images/2023/01/02/47D0F492-E601-410D-BAF9-9D474A112C8E.jpeg)
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Joined: Jan 2010
Posts: 1,793 Likes: 47
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Jan 2010
Posts: 1,793 Likes: 47 |
https://youtu.be/aXAtDVdb4J0- at 2’18 in the launch trailer video, the thread is clearly visible.
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Joined: May 2022
Posts: 120 Likes: 1
L - Learner Plates On
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L - Learner Plates On
Joined: May 2022
Posts: 120 Likes: 1 |
Thank you CooperMan, that is exactly what I sent the dealer today. ![[Linked Image]](https://www.tm-img.com/images/2023/01/02/Bildschirmfoto-2022-12-25-um-17.02.22.png) ![[Linked Image]](https://www.tm-img.com/images/2023/01/02/Bildschirmfoto-2023-01-02-um-13.33.19.png) I raised my complaint on 28.12.2022 so if the factory indeed in "shutdown" i.e. Christmas Holidays it gets even more interesting.. Let's see what the dealer says..
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Joined: May 2022
Posts: 120 Likes: 1
L - Learner Plates On
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L - Learner Plates On
Joined: May 2022
Posts: 120 Likes: 1 |
Thank you Chris for posting the picture - agree with you since all is in one color it looks great. In my case it is slightly different but let's see how the story unfolds..
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Joined: Jan 2010
Posts: 1,793 Likes: 47
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Jan 2010
Posts: 1,793 Likes: 47 |
What would you do?Just a quick question to the more experienced Morgan buyers out there. I have ordered my car with black leather seats and light grey stitching, as you can see in some of my pictures further up in the thread. I have also ordered the winged Morgan logo to be stitched between the two seats. When I went to visit my car at the dealership, I noticed that the Morgan logo is stitched with black thread instead of the light gray used everywhere else on the seats. So black logo on black leather seems a bit pointless (and invisible...) to me.  According to the configurator, the logo is supposed to be the same color as the stitching in the seats. I know it is a minor (esthetical) problem, but for sure it will bug me every time I look at it. What would you do when it comes to taking over the car from the dealer? Insist on having this fixed (not sure if the middle part between the seats can be exchanged easily)? Refuse to pay for it (does not solve the problem). Any suggestions? Thank you, Adrian. So as a follow-up to my original post, I was given the answer today by my dealer that the factory replied that the stitching of the logo is always in the color of the leather - which is: 1.) Clearly not what the configurator shows - I tried with red and grey thread and the logo always was shown in the color of the thread 2.) Not really making sense as who would pay for an almost invisible (same color as leather) logo. Therefore my question: does anybody already have a Super 3 with a Morgan Logo or "Super 3" Logo that is stitched NOT in the color of the leather...? I know it is "nitpicking" but I just hate it when the client is made to believe he/she is at fault when it is clearly the other way around  I would also suggest that Morgan’s first response should be to apologise for any confusion caused by the configurator.
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Joined: Jun 2020
Posts: 487 Likes: 26
Learner Plates Off!
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Learner Plates Off!
Joined: Jun 2020
Posts: 487 Likes: 26 |
I think I can see what's happened here, putting my configurator builder hat on.
1. If you look at an actual image of the Super 3 logo stitching you will notice that it's a negative stitch pattern. The 'Super 3' isn't stitched but rather the areas around it. Having this in contrast would look horrible and only really works as a blind stitch. Blind being the same colour as the leather. 2. Taking point 1 into consideration, production likely decided to offer just the one option of 'blind' emblem so that regardless if one selects the wings or 3, the trim shop knows what to do. 3. This wasn't fully communicated to the configurator team and treated the Morgan wings emblems as they are for the rest of the line up.
I know for the cars we build, production needs an option code on what emblem and it's colour state, Blind, Contrast or a fixed colour. It would never be a single code of 'emblems'
This of course doesn't help you whatsoever but thought I'd shed some light on what might be at play.
If it helps, many ultra luxury and sports brands do offer a Blind option for emblems and you would be surprised on how many pay for this vs. a Contrast.
If it were me, I wouldn't want that part of the leather replaced just in case the batch they replace it with is different. I also work in leather and also see it in the factory I work at. Not all hides match one another and even the pigment can be ever so slightly off. I'd ask for a refund of the option and a goodwill gift for the trouble. Again, just my personal view
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