Unless you have first hand account of the dealings, I'm afraid won't be drawn into commenting on what is, in effect, hearsay, Rob.
This is a public forum & one should be careful as people pick up on this & exaggerate.
I know that's not what you're after, but it's not your argument is it..?
I would advise your friend to take up the cudgels directly and speak personally to both to resolve the issues.
Not everything the company makes is rubbish or we'd all be on the complaining bandwagon..!!
I'm sure it'll all get sorted soon enough.
Yes, very true Steve.
And I have a 2017 4 wheeler, and I recognise this attitude to problems from both dealer & factory.
Will
