Good advice but we've heard numerous examples on TM where getting a response from the factory has proved challenging, to say the least.
Equally several issues have undoubtedly been resolved by the use of social media and specifically TM.
In the case of other marques I would follow a similar path to the one you've suggested. In the case of Morgan perhaps not.
My new roadster had to be recovered to my local dealer after one day of ownership. The delays to getting it sorted were solely down to the factory not replying to the dealer.
Fortunately it wasn't a major issue.
Social media in general, and TM in particular, has been very useful in sharing information with like-minded individuals.
I would go further and say that to some owners it's probably been invaluable.
Last edited by mph; 29/06/17 09:49 AM.