Letter #2 not yet received.
Lets not over egg this. An enthusiastic person at the factory had a great idea to fill the servicing bay. We don't want them sitting round drinking coffee do we................
It just wasn't thought through, or wasn't authorised at the right level.
Then somebody thought that a retraction letter was a great idea. I don't think that was thought through either. It might placate the dealers but has a greater impact on the owners.................................
Realistically, how many owners will give up dealer loyalty for a factory service? I think for most owners it's a simple binary choice of the factory or a dealer - which might not be the dealer nearest to the owner. It's wherever you're happy.
