I bought my car dirctly from the factory but I was given to understand that Borghi would be "looked after". Certainly I have had great service from Borghi.
Having said that I wanted to have the factory do a fairly basic service, grease the king pins and do a general check up, the last time I had the car in the UK. Even though I tried to book well in advance I was told that the workshop was fully booked in those dates.