After 8 weeks Morgan decided that they would do nothing about warranty as my car was 1 month out of the 30 month warranty period despite the fact that the car had only a total mileage of 3200km.
All of this time the car had stood dismantled with the Sydney service agent waiting for a decision. The service agent then very promptly repaired the car replacing the clutch plate, clutch slave cylinder, bearing & new Centa coupling donuts. The Australian distributor contributed to the labour costs & supplied the parts at cost. Total repair bill for me was A$3600.
Driving home the car performed beautifully until the RHS turn indicators & hazard flashers stopped working. Back to the service agent where the car
waits for a solution. What next! Phil, next time I will get your mods.
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+1 Disgraceful company stance at that mileage - good luck for the future with the car.
This is a difficult one Richard.
Where do you draw the line on warranty?
Time may be up but at three thousand odd Ks.....
Not good
Sure you know the story when you part with your cash so from the legal perspective the position is clear, however it highlights the risks when purchasing what has turned out to be a problematic experiential vehicle as fun as they are.
I trust Morgan HQ and the local agent came to some arrangement on costs as this has not been a great advertisement for their product or the first incident of a major failure which in turn raises the question of “fit for purpose”
