Originally Posted By PaulJ
As per the previous post I have often wondered about MMC's insistence that the vehicle should be returned to the factory for warranty work, at the expense of the owner (or I guess the dealer if they can be persuaded).

Given that the car is not "fit for purpose", surely consumer protection law states that it is down to the seller to accept all costs associated with getting the product back to a saleable condition?


Which then leads me on to the compensator debacle. Surely the compensator should be replaced with the newest available design at no cost to the owner, which doesn't seem to be happening now?

Is this sharp practice or is consumer law being applied, but with no goodwill element?


This is not the first time this issue has been raised.

See http://www.talkmorgan.com/ubbthreads.php/ubb/showflat/Number/440807/Searchpage/2/Main/15406/Words/consumer/Search/true/Re:_Cracked_and_bent_chassis_.#Post440807


A Morgan Identified Fastidious Owner...
2011 4/4 Bespoke, 1981 Delorean, Auburn Boat Tail