On line, takes minutes and new V5 will be on your mat within 10 days, quickest I have seen is 3 days. Very slick these days.
Sending in by post, if system doesn't want to play, currently 12 week wait, which will grow as each week passes. Regular car dealers are having a nightmare with postal application's. Phone lines are hit and miss. When they go back they will then have a back log to go through.
