Looks like Headley has been bought up by a conglomerate called Finch Broking, which is itself is part of a conglomerate called Ethos Broking. There's usually some teething issues when incompatible IT systems are forced to speak to each other in absorption process.
We (when I was in publishing) used to take over companies quite voraciously, and would always lose a few records while they were assimilated into the almighty 'SAP'. Usually took about 18 months to iron out all the issues.
